Delete your account and associated data.

Delete inside the app

1. Open the app and sign in.
2. Open Profile or Settings.
3. Select Account, then Delete Account.
4. Review the consequences and confirm the request.

The exact labels may vary by product. The app will show any product-specific consequences before confirmation.

If you cannot access the app

Email reach@fgc.co.th with:

• The app or product name.
• The email address or phone number attached to the account.
• The request: “Delete my account and associated data.”

We will verify that you control the account before acting. Do not email passwords, one-time codes or full identity documents unless our privacy team explains why a specific document is legally required.

What deletion does

Deletion removes or de-identifies the account and personal data that FGC is not legally required to keep. This may include profile details, preferences, user content and service history tied only to the account.

Deletion is permanent. You may lose access to purchases, balances, allowances, records or other app content that cannot be restored.

What may be retained

Limited records may remain where required for tax, accounting, payment disputes, fraud prevention, security, legal claims or regulated healthcare recordkeeping. Retained records are restricted to those purposes and removed when the applicable retention period ends.

Other privacy requests

You may also ask to access, correct, export or restrict personal data, object to certain processing or withdraw consent. Send the request to reach@fgc.co.th.